Shipping policy

Vultra Activewear – Shipping Policy

At Vultra Activewear, we aim to process and deliver your orders as quickly and efficiently as possible. Please review our shipping policy below for full details.

Order Processing

All orders are processed within 1–2 business days (excluding weekends and public holidays)
Once your order has been processed, you will receive a confirmation email with tracking details (where applicable)
During high-volume periods, launches, or promotions, processing times may be slightly extended

Shipping Locations

We currently ship:

Locally within Trinidad & Tobago
Internationally (coming soon)

Available shipping options and rates will be displayed at checkout based on your location.

Shipping Timeframes

Estimated delivery times (after processing):

Trinidad & Tobago

Standard Delivery: 1–3 business days

International Orders (coming soon)

Standard International Shipping: 7–14 business days
Delivery times may vary depending on destination, customs clearance, and courier service

Please note that delivery times are estimates and not guaranteed.

Shipping Rates

Shipping costs are calculated at checkout based on your location, package weight, and selected shipping method
Any applicable customs duties, taxes, or import fees for international orders are the customer’s responsibility

Tracking

Tracking information will be provided once your order is shipped
If tracking is unavailable for your shipping method, delivery updates may be limited

Incorrect Address

Please ensure your shipping address is entered correctly at checkout.

Vultra Activewear is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer
Orders returned due to incorrect addresses may incur additional shipping charges

Lost or Delayed Packages

Once an order has been handed over to the courier, Vultra Activewear is not responsible for delays caused by the carrier
If your package appears lost or significantly delayed, please contact us and we will assist where possible

Damaged Packages

If your order arrives damaged:

Contact us within 48 hours of delivery
Provide clear photos of the package and items
We will assess the issue and arrange a replacement or resolution where applicable